How to submit Enthought support requests

We welcome questions and comments from all users. Our primary support responsibility is to Enthought customers; our ability to respond to other users will vary depending on available resources.

To submit a support request online, click here. You may also email us: support [at] These emails will automatically be submitted as support requests, making this support website a one-stop location for tracking all your own questions, and our responses. We will also send all responses to you by email.

Before reporting a bug, please consider Simon Tatham's heartfelt 1999 essay, How to Report Bugs Effectively.

Please do not enter support requests in article comments

Please use article comments for suggestions to improve the article. For individual support requests, please follow these guidelines.

Have more questions? Submit a request


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