How to submit Enthought Canopy/EPD support requests

All users: if Canopy appears to be operating incorrectly for you, please go to the Canopy Help menu, select "Feedback / bugs", fill in as many details as you can (including your email address), and click "Send". If you can't send the report because of firewall or connection issues, please click "View Report", copy the contents to your clipboard, and then from there, if possible, into an email to us: support [at]


Canopy / EPD subscribers and academic administrators: To submit a support request online, click here. You may also email us: support [at] These emails will automatically be submitted as support requests, making this support website a one-stop location for tracking all your own questions, and our responses. We will also send all our responses to you by email.

We welcome your comments and suggestions. Thanks!

Canopy Express and individual Academic users, please post your question to Stack Overflow with tag "enthought". Other community members may assist there, including Enthought as time permits.

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