Canopy 2.1 Known Issues

Please read the list of known issues in the Canopy 2.1.3 release notes (June 16, 2017). More recent issues are listed here:

Clarification of Canopy 2.1's change in "default User environment": 

  1. In Canopy 1.x, there was only one Canopy User Python 2.7 environment. You could optionally tell Canopy to make this be the default Python on your system, and Canopy would add it to your PATH environment variable.
  2. Similarly, when Canopy 2 is first started, it creates one Canopy Python environment (either Python 2.7 or 3.5, depending on which installer you run) named "User". 
  3. But in addition, in Canopy 2.1, you can create multiple environments (Python 2.7, 3.5, or 3.6). At any given time, one of these environments is active within the Canopy application
  4. Canopy's active environment is also the default python in any Canopy Command Prompt / Terminal that you open from the Canopy Tools menu.
  5. By default, the active environment in Canopy is the "User" environment mentioned in (2). You can change which environment is active from the Canopy Preferences dialog. See "Switching Python Environments" in the Canopy 2.1 documentation.
  6. Canopy no longer offers an option, as in (1), to make a Canopy Python environment be the default Python on your system by adding it to your PATH environment (though you can still do this manually if you wish; documentation forthcoming.)

Other known issues:

  • Tiny fonts and icons on high-resolution displays: Fixing this will require converting Canopy to use the newest version of the Qt GUI toolkit. This is high on the roadmap but does not yet have an ETA. Meanwhile, you can work around this by reducing your machine's display resolution. We understand that this is not a great solution, and apologize for the inconvenience.
  • "RuntimeError:EDM lock is not held by the current process": This unusual error may occur while using the Canopy Package Manager. If it does, please quit and restart the Package Manager and try your action again. If the error repeats, please please quit and restart Canopy and try your action again, and let us know by email to, that restarting Package Manager did not suffice.

Fixed issues (as of Canopy 2.1.7):

  • Blurry text and images on high-resolution displays on Mac. This will be fixed in Canopy 2.1.7, due out in early January, 2018.
  • "AttributeError:'NoneType' object has no attribute cent" within a Managed Common Install (MCI): The Canopy error reporter will pop up with this message if a non-admin user attempts to access the Package Manager in a MCI (admin-controlled). In a MCI, non-admin users cannot use the Package Manager and cannot switch between Python environments. See "Canopy 2 Managed Common Install".

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